Lead Patient Services Coordinator

2 weeks ago

Frisco, Colorado, United States CommonSpirit Health Mountain Region Full time

Welcome to CommonSpirit Health Mountain Region:

At CommonSpirit Health Mountain Region, we are dedicated to fostering healthier communities, advocating for the underserved, and transforming the way healing occurs both within our facilities and in the broader community. With a presence across Colorado, Utah, and Kansas, we provide our employees with the same high-quality care that we extend to our patients. Our extensive network includes 20 hospitals, emergency and urgent care centers, home care and hospice services, Flight for Life Colorado TM, telehealth, and over 240 physician practices and clinics, offering numerous opportunities for career growth and community impact.

About CommonSpirit Health:
As one of the largest nonprofit, faith-based health systems in the nation, CommonSpirit employs over 150,000 individuals and collaborates with 25,000 physicians and advanced practice clinicians. We operate more than 2,200 care sites and 140 hospitals, serving a diverse array of communities across the country, guided by our commitment to humankindness.

Position Overview:
$400/month housing stipend available for eligible full-time residents of specific counties. Conditions apply.

In your role as a Patient Service Representative Lead, you will:

  • Collaborate with clinic leadership to oversee the patient service team.
  • Provide administrative support within a physician clinic, including reception duties, telephone management, medical records handling, charge entry, referrals, and information retrieval from various systems.
  • Facilitate communication and collaboration between the healthcare team and patients/families to address their physical, emotional, and spiritual needs.
  • Exhibit accountability for relationship-based care, aligning with our organizational mission and core values.

Qualifications:
To be considered for this position, candidates should possess:

  • A High School Diploma or GED.
  • A minimum of 2 years of experience in a healthcare environment, preferably in an outpatient clinic or physician office.
  • Demonstrated proficiency in office and computer skills, including filing, telephone management, and familiarity with software such as Microsoft Word, Email, and Excel.
  • Knowledge of medical terminology and insurance processes.
  • Strong attention to detail.
  • Critical thinking and problem-solving abilities.
  • A genuine desire to work with patient populations.

Physical Requirements:
This position involves sedentary work, requiring prolonged periods of sitting and the ability to exert/lift up to 10 lbs occasionally.

Our Commitment:
At CommonSpirit Mountain Region, we believe in the healing power of humanity and the importance of serving the common good through our shared mission of promoting humankindness.

Benefits:
Our comprehensive benefits package includes:

  • Medical coverage
  • Dental and Vision plans
  • 401K with a generous match
  • Daycare FSA with potential company contributions
  • Tuition Reimbursement
  • Student Loan Forgiveness and more

Compensation:
The pay range for this position is $33.16 per hour.

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