Patient Care Coordinator
7 days ago
About WakeMed
Serving the community since 1961, WakeMed Health & Hospitals is a leading provider of healthcare services in Wake County. Our mission is to improve the health and well-being of our community by delivering exceptional and compassionate care. For more information, visit our website.
Job Summary
The Case Management Liaison supports the implementation of care management services to select patients in the community. This role assists patients and caregivers in navigating community resources to reduce barriers to care and improve health outcomes.
Key Responsibilities
- Perform outreach and intake interviews to collect patient-level information
- Work collaboratively with providers and clinical staff to ensure prompt coordination of care and follow-up
- Promote optimal health and self-management through advocacy, empowerment, identification of and connection with resources, facilitation of efficient service delivery, and promotion of a positive patient-PCP relationship
- Assist with administrative support tasks
Requirements
- 2 years of clinical experience in acute care or healthcare
- High School Diploma or Equivalent; Associate's Degree in a related field preferred
- Certified Health Coach preferred
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