Mortgage Loan Officer
4 weeks ago
Job Title: Retention Mortgage Loan Officer
Job Summary:
Rosegate Mortgage is a leader in the home loans industry, committed to delivering quick, personalized financing solutions. We're seeking a Retention Mortgage Loan Officer to join our team, specializing in maintaining and enhancing relationships with existing customers, ensuring their satisfaction and loyalty.
Key Responsibilities:
- Proactively communicate with existing Rosegate portfolio clients through various triggers and call campaigns.
- Identify opportunities for clients to modify their current financing to better suit their evolving needs.
- Document all client interactions, proposals, and transactions in compliance with regulatory standards and company policies.
- Maintain and strengthen relationships with existing Rosegate portfolio clients, fostering long-term loyalty.
What You'll Receive:
- Access to best-in-class technology and digital solutions.
- Competitive pricing with the ability to customize loan options for clients.
- 5-star customer service support to enhance your client relationships.
- Robust, ongoing training and development programs to support your career growth.
- A comprehensive benefits package, including health, dental, vision, life insurance, and short-term & long-term disability coverage, and 401k with company match.
- A competitive compensation plan designed to reward performance.
Qualifications:
- 3+ years of experience in a call center environment.
- Proven track record of success in the mortgage industry.
- Eager to learn, develop, and continuously improve every day.
- Active NMLS license.
Rosegate Mortgage is an equal-opportunity employer, committed to delivering an exceptional home-buying experience to our customers. We're dedicated to creating customers for life through our best-in-class operations team and advanced technology.
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