Senior Operations Manager

3 weeks ago


Hebron, Kentucky, United States Whitewater Express Car Wash Full time

Job Description

At Whitewater Express Car Wash, we're a family built on respect, communication, and a passion for people. Our dedicated teams are passionate about leading others and believe that personal growth is the key to our organizational growth. We're looking for a Senior Operations Manager to join our team and help us achieve our goals.

Key Responsibilities:

  • Foster transparent and inspiring communication and accountability within your team.
  • Assist customers with car wash transactions and memberships.
  • Cultivate growth in team leaders, shift leaders, and future leaders.
  • Ensure proper store staffing through recruitment, collaboration, and promotions.
  • Manage customer and employee issues with a focus on retention and swift resolution.
  • Infuse positivity, focus, and a passion for learning into the workplace.

What We Offer:

  • No late nights Hours of Operation: 7:30 am - 8 pm
  • Vacation Time: Because we believe in a work-life balance
  • Pet Insurance: To keep your furry friends healthy and happy
  • Free Car Washes: Because we like to keep things sparkling
  • Internal Professional Development: Because your growth is a priority
  • Top-Notch Benefits: Including health, dental, and vision insurance to eligible team members
  • Competitive Earnings: Up to $70,000 annually (including base pay and bonus potential)
  • Company Matching 401(k) Plan: To help you build your financial future
  • Additional Coverages: For life, short-term, and long-term disability; for your peace of mind
  • Flexible Spending Account (FSA): For medical and child expenses, so you can take care of what matters most

Requirements:

  • Proven leadership in staff development and a passion for exceptional customer service.
  • Ability to thrive outdoors in all weather, with flexibility for evenings and weekends.
  • Successful completion of a pre-hire background check.
  • Leadership experience overseeing 3-10 direct reports for 1-3 years, including hourly and salary level employees from entry to mid-level experience

Ready to Take the Next Step?

Apply online or in-person at a Whitewater Express location nearest you.



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