Senior Operations Manager
3 weeks ago
Job Description
At Whitewater Express Car Wash, we're a family built on respect, communication, and a passion for people. Our dedicated teams are passionate about leading others and believe that personal growth is the key to our organizational growth. We're looking for a Senior Operations Manager to join our team and help us achieve our goals.
Key Responsibilities:
- Foster transparent and inspiring communication and accountability within your team.
- Assist customers with car wash transactions and memberships.
- Cultivate growth in team leaders, shift leaders, and future leaders.
- Ensure proper store staffing through recruitment, collaboration, and promotions.
- Manage customer and employee issues with a focus on retention and swift resolution.
- Infuse positivity, focus, and a passion for learning into the workplace.
What We Offer:
- No late nights Hours of Operation: 7:30 am - 8 pm
- Vacation Time: Because we believe in a work-life balance
- Pet Insurance: To keep your furry friends healthy and happy
- Free Car Washes: Because we like to keep things sparkling
- Internal Professional Development: Because your growth is a priority
- Top-Notch Benefits: Including health, dental, and vision insurance to eligible team members
- Competitive Earnings: Up to $70,000 annually (including base pay and bonus potential)
- Company Matching 401(k) Plan: To help you build your financial future
- Additional Coverages: For life, short-term, and long-term disability; for your peace of mind
- Flexible Spending Account (FSA): For medical and child expenses, so you can take care of what matters most
Requirements:
- Proven leadership in staff development and a passion for exceptional customer service.
- Ability to thrive outdoors in all weather, with flexibility for evenings and weekends.
- Successful completion of a pre-hire background check.
- Leadership experience overseeing 3-10 direct reports for 1-3 years, including hourly and salary level employees from entry to mid-level experience
Ready to Take the Next Step?
Apply online or in-person at a Whitewater Express location nearest you.
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