Senior Debt Recovery Specialist

4 weeks ago

Hebron, Kentucky, United States Zwicker & Associates, P.C. Full time
Job Overview

Zwicker & Associates, P.C. is a national creditor rights law firm seeking a Senior Collector to join our team. We are looking for a candidate with an eagerness to learn, as well as exemplary organizational and written and verbal communication skills.

The ideal candidate will have 5+ years of debt collection experience, preferably in 3rd party collections. They will be knowledgeable about the FDCPA and state consumer protection laws, and possess strong negotiation skills.

Responsibilities of a Senior Debt Collector include:

  • Establish contact with borrowers to discuss delinquencies and ability/willingness to pay
  • Record accurate and detailed notes; update account status and card member's information into computer system
  • Meet or exceed daily, weekly and monthly performance goals, deadlines and objectives
  • Comply with policies and procedures of Zwicker & Associates, P.C.
  • Comply with FDCPA and state consumer protection laws
  • Other duties as assigned

Physical Qualifications:

  • Be able to lift five pounds or greater
  • Be able to sit 90% of the work day at times
  • Be able to bend at the waist and be mobile when needed
  • Be able to read and comprehend position specific documents and correspondence
  • Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
  • Be able to travel occasionally when needed by the most efficient means of transportation
  • Be able to operate a computer, phone, or equivalent device
  • Be able to complete a minimum of a 40-hour flexible workweek schedule

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

This is a full time, full benefit position. Benefit package includes medical, vision, and dental insurance, long term disability insurance, life insurance, compensated time off, paid holidays and 401K with match.

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