Technical Support Engineer

5 days ago


Grandview, Missouri, United States Powder River Industries, LLC Full time
About the RoleAt Powder River Industries, LLC, we are seeking an experienced Technical Support Engineer to join our team in Kansas City. As a key member of our IT department, you will provide top-notch support to our customer base, ensuring seamless operations and efficient resolution of technical issues. This is a challenging role that requires a unique blend of technical expertise, communication skills, and business acumen.

Estimated Salary: $80,000 - $110,000 per year

Main Responsibilities:
  • • Provide advanced technical support for PC servers, mainframe applications, and hardware.
  • Collaborate with cross-functional teams to resolve complex technical issues.
  • Develop and maintain technical documentation to ensure knowledge sharing and consistency.
Essential Requirements:
  • • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 2+ years of experience in IT technical support.
  • CompTIA A+ or equivalent certification.

The ideal candidate will possess excellent problem-solving skills, a strong understanding of technical concepts, and the ability to communicate complex ideas effectively. If you are passionate about delivering exceptional technical support and thrive in a fast-paced environment, we encourage you to apply.



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