Medical Customer Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. In this role, you will be responsible for providing exceptional service to our donors, ensuring their safety and satisfaction.
Key Responsibilities:
- Screen new and repeat donors and take and record donor vital signs and finger stick results.
- Use our Donor Information System to prepare donor charts and maintain accurate records.
- Coordinate donor compensation and identify operational opportunities for continuous improvement.
- Work a variety of shifts, including evenings, weekends, and holidays.
Requirements:
- High school diploma or equivalent.
- Ability to walk and/or stand for the entire work shift.
- Ability to lift up to 32 pounds and occasionally 50 pounds.
- Fine motor coordination, depth perception, and ability to hear equipment from a distance.
- 1 or more years of experience working in a customer or patient-facing role is preferred.
What We Offer:
At BioLife Plasma Services, we are committed to providing a safe and supportive work environment. We offer a competitive hourly wage, comprehensive benefits package, and opportunities for career growth and development.
Location: Muncie, IN
Worker Type: Employee
Worker Sub-Type: Regular
Time Type: Full time
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