Medical Customer Service Representative

2 weeks ago


Muncie, Indiana, United States Biolife Plasma Services Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. In this role, you will be responsible for providing exceptional service to our donors, ensuring their safety and satisfaction.

Key Responsibilities:

  • Screen new and repeat donors and take and record donor vital signs and finger stick results.
  • Use our Donor Information System to prepare donor charts and maintain accurate records.
  • Coordinate donor compensation and identify operational opportunities for continuous improvement.
  • Work a variety of shifts, including evenings, weekends, and holidays.

Requirements:

  • High school diploma or equivalent.
  • Ability to walk and/or stand for the entire work shift.
  • Ability to lift up to 32 pounds and occasionally 50 pounds.
  • Fine motor coordination, depth perception, and ability to hear equipment from a distance.
  • 1 or more years of experience working in a customer or patient-facing role is preferred.

What We Offer:

At BioLife Plasma Services, we are committed to providing a safe and supportive work environment. We offer a competitive hourly wage, comprehensive benefits package, and opportunities for career growth and development.

Location: Muncie, IN

Worker Type: Employee

Worker Sub-Type: Regular

Time Type: Full time



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