Therapy Department Administrative Coordinator

2 days ago


Redlands, California, United States Arrowhead Orthopaedics Full time
About This Role

We are seeking a highly organized and detail-oriented Front Desk Representative to join our Physical Therapy Department at Arrowhead Orthopaedics. In this role, you will be responsible for providing exceptional customer service, managing administrative tasks, and supporting the therapists and staff in delivering high-quality care.

Responsibilities:
  1. Answer phone calls, greet patients, and schedule appointments in a timely and efficient manner.
  2. Collect co-pays, manage patient charts, and utilize electronic medical records software with accuracy and attention to detail.
  3. Assist therapists and staff as needed, demonstrating flexibility and teamwork in a dynamic environment.
  4. Maintain patient confidentiality, adhere to HIPAA protocols, and handle sensitive information with discretion.
Requirements:
  • Demonstrated ability to work effectively in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Excellent communication and interpersonal skills, with the ability to interact with patients, staff, and external contacts in a professional manner.
  • Proficiency in operating computers, Microsoft Office Suite, and electronic medical records software.
  • Able to type 30 words per minute and possess strong organizational skills.
What We Offer:
  • Estimated salary range: $50,000 - $65,000 per year, depending on experience.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Ongoing training and professional development opportunities to enhance your skills and career growth.


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