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Client Support Specialist

2 months ago


Northport, New York, United States Cathy Nesselt - State Farm Agent Full time
Job Overview

Compensation and Benefits:

  • 401(k) matching
  • Performance-based bonuses
  • Health insurance options
  • Opportunities for training and professional development

Position Summary

We are currently seeking a dedicated individual to join our customer service team. A collaborative and supportive environment is essential for our team's success. Our service professionals work together to deliver the high-quality assistance our clients expect. If you thrive in a team-oriented setting, this position is ideal for you.


Key Responsibilities:

  • Deliver timely, precise, and courteous customer service, which includes addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
  • Act as a problem solver for our clients.
  • Exhibit a strong work ethic and a commitment to achieving success daily.

As a Team Member, you will enjoy:

  • Annual Salary ranging from $40,000 to $50,000
  • Potential for a $5,000 salary increase after six months
  • Access to health benefits
  • Paid time off
  • Retirement plan options
  • Opportunities for career growth and advancement within the agency
  • Paid holidays

Qualifications:

  • Exceptional communication skills, including written, verbal, and listening abilities
  • Strong organizational capabilities
  • Self-driven and motivated
  • Proactive approach to problem-solving
  • Able to collaborate effectively within a team
  • Capacity to manage multiple tasks simultaneously
  • Bilingual in Spanish is preferred
  • Possession of Personal Lines Licenses (assistance in obtaining will be provided for suitable candidates)

If you are driven to excel and envision yourself in this role, we encourage you to submit your application. We will reach out to discuss the next steps in the interview process.


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. Employees of State Farm agents are not employees of State Farm.