Customer Service Representative
3 days ago
This position involves providing exceptional customer service and resolving complaints in a fast-paced office environment.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a professional and courteous manner
- Process customer utility payments and applications for service
- Balance cash registers and cash boxes daily
- Prepare accounts for utility billing and maintain accurate records
- Provide information and assistance to the public on office policies and procedures
Requirements:
- High school education or equivalent
- Experience in clerical work involving customer service and handling money
- Ability to communicate effectively and work in a team environment
Benefits:
- Medical, dental, and vision insurance
- Paid life insurance and retirement savings
- Flexible spending account and health savings account
- Paid holidays and sick time
The City of Cookeville is an equal opportunity employer and welcomes applications from diverse candidates.
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