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Insurance Customer Service Representative

2 months ago

Cookeville, Tennessee, United States SmartBank Full time

Job Summary

We are seeking a highly skilled and motivated Insurance Customer Service Representative to join our team at SmartBank. As an Insurance Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling insurance inquiries, and resolving customer complaints in a professional and timely manner.

Key Responsibilities

  • Provide excellent customer service to clients via phone, email, and in-person
  • Handle insurance inquiries, claims, and policy changes
  • Resolve customer complaints and concerns in a professional and timely manner
  • Work closely with internal teams to ensure seamless customer experience
  • Stay up-to-date with industry developments and regulatory changes

Requirements

  • High school diploma or equivalent required
  • Bachelor's degree in related field preferred
  • Minimum of 2 years of insurance experience preferred
  • Appropriate insurance licensing preferred

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Equal Opportunity Employer

SmartBank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.