Computer Hardware Specialist

3 weeks ago


Sandusky, Ohio, United States ARES Full time
Job Title: Personal Computer Support Technician

Ares Corporation is seeking a skilled Personal Computer Support Technician to join our team at Armstrong Test Facility in Sandusky, Ohio.

Job Summary:

The Personal Computer Support Technician will provide end-user computer, mobile device, or printer break-fix services at the specific NASA center. This includes hardware and software installation and removal, data transfers, and restoration of an end-user's device to full operability when an incident occurs that renders hardware unstable, equipment is lost, damaged, destroyed, inoperable, or exhibits degraded performance.

Key Responsibilities:
  • Provide break-fix services for end-user computers, mobile devices, and printers
  • Install and remove hardware and software
  • Transfer data and restore devices to full operability
  • Perform tasks assigned through the ITSM system or via phone call, email, or customer walk-up
Requirements:
  • 1-2 years of computer support experience, including break/fix, troubleshooting, and end-user support
  • Relevant certifications are strongly preferred
  • High school diploma
Benefits:

Ares offers a competitive compensation and benefit package, including:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • HSA/FSA Accounts
  • Life & Disability Insurance
  • Critical Illness & Accident Insurance
  • ESOP 401(k) Plan
  • Paid Time Off & Holidays

Ares is an EEO/AA/Disability/Vets Employer and complies with E-Verify.



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