Electronic Funds Transfer Specialist

21 hours ago

Sandusky, Ohio, United States Civista Bank Full time
Job Title: Electronic Funds Transfer Services Specialist

Civista Bank is seeking a highly skilled and detail-oriented Electronic Funds Transfer Services Specialist to join our team.

Job Summary:

The Electronic Funds Transfer Services Specialist will be responsible for monitoring and processing all deposit-related items, including wire transfers, ACH, and electronic funds transfers. This role requires strong problem-solving skills, accuracy, and attention to detail in a fast-paced, time-sensitive environment.

Key Responsibilities:
  • Process daily incoming and outgoing domestic and international wires.
  • Research and post incoming ACH return items, complete research and corrections related to customer ACH inquiries.
  • Process ACH deceased returns and reclamations.
  • Daily reconciliation of various ACH internal and general ledger accounts.
  • Daily research and correcting transactional errors.
Requirements:
  • Two years' experience in banking or financial services or other related experience.
  • High School Diploma or equivalent, with office administrative skills or certification.
  • Strong customer service and problem-solving skills and demonstrated ability to respond to inquiries with tact, diplomacy, and patience.
  • Exceptional organization, time management, and follow-up skills. Excellent interpersonal skills and ability to communicate effectively with customers, bank employees, and outside service providers.
  • Ability to follow detailed instructions and a wide range of procedures requiring sound judgment.
  • Must have proficient typing and computer skills, specifically Microsoft Word and Excel, and the ability to navigate computer programs.
  • Possess the ability and desire to be cross-trained in many different job duties within the department.
Physical Requirements:
  • Work involves eye strain due to the constant use of computer screens, reading of reports, and so forth.
  • Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.
  • Work involves lifting and moving files of up to 15 lbs.
  • Work involves ability to read, hear, write, and communicate professionally both in person and via telephone, and sitting for long periods at a time.
  • Work involves some travel to attend meetings, training, and so forth.

Civista Bank is an Equal Opportunity Employer and welcomes applications from diverse candidates. This job description is not a complete statement of all duties and responsibilities comprising this position.

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