Computer Hardware Specialist

3 weeks ago


Sandusky, Ohio, United States ARES Full time
Personal Computer Support Technician

Ares Corporation is seeking a skilled Personal Computer Support Technician to join our team at Armstrong Test Facility in Sandusky, Ohio.

The successful candidate will provide end-user computer, mobile device, or printer break-fix services at the NASA center, ensuring hardware and software installation, removal, data transfers, and restoration of devices to full operability.

Key responsibilities include:

  • Hardware and software installation and removal
  • Data transfers and restoration of devices
  • Correction of hardware faults via repair or replacement
  • Configuration of software load
  • Restoration or transfer of user data to replacement devices

Tasks will be assigned via the ITSM system, and the technician will work independently to resolve issues.

Requirements:

  • 1-2 years of computer support experience, including break/fix, troubleshooting, and end-user support
  • Relevant certifications are strongly preferred
  • High school diploma

Ares offers a competitive compensation and benefit package, including medical, dental, and vision insurance, HSA/FSA accounts, life and disability insurance, critical illness and accident insurance, ESOP 401(k) plan, paid time off, and holidays.

Ares is an EEO/AA/Disability/Vets Employer and complies with E-Verify.



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