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Wholesale Product Specialist

2 months ago


Lafayette, Indiana, United States Sherwin-Williams Full time
Job Summary

The Wholesale Product Specialist at Sherwin-Williams is a key role that requires excellent customer service skills to meet the needs of commercial paint customers. This position involves identifying customer needs, recommending products, and ensuring customer satisfaction.

Key Responsibilities
  • Deliver Exceptional Customer Service

Provide high levels of customer satisfaction through excellent sales service, ensuring that customers receive the best possible experience.

  • Assist Customers with Product Needs

Assist customers in person and over the phone by identifying their needs and presenting appropriate products and services, ensuring that customers receive the right solutions for their business.

  • Build Strong Relationships with Wholesale Customers

Build productive trust relationships with wholesale customers, understanding their business needs and providing tailored solutions to meet those needs.

  • Meet Sales Goals and Maintain Quality Standards

Conduct accurate sales transactions, achieve sales goals, and maintain precise work order files and formulas, ensuring that all sales activities are conducted in a timely and efficient manner.

  • Support Store Operations

Assist with stocking, setting up displays, and cleaning store equipment, ensuring that the store is well-maintained and presented in a professional manner.

  • Load and Unload Delivery Trucks

Load and unload delivery trucks, making deliveries as needed, and ensuring that all products are delivered in a timely and efficient manner.

  • Maintain In-Stock and Presentable Condition of Assigned Areas

Maintain in-stock and presentable condition of assigned areas, ensuring that all products are properly stocked and displayed.

  • Remain Knowledgeable on Products Offered

Remain knowledgeable on products offered and discuss available options with customers, ensuring that customers receive the best possible solutions for their business.

  • Comply with Inventory Control Procedures

Comply with inventory control procedures, ensuring that all products are properly tracked and managed.

  • Suggest Ways to Improve Sales

Suggest ways to improve sales, providing feedback and recommendations to management on how to improve sales performance.

Minimum Requirements
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends
Preferred Qualifications
  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish