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Customer Service Representative

1 month ago

Richmond, Virginia, United States Wegmans Food Markets Full time

At Wegmans, we're committed to delivering exceptional customer experiences. As a Cashier, you'll play a vital role in achieving this goal by engaging customers in friendly conversation, accurately processing transactions, and ensuring a seamless checkout experience. Your attention to detail and ability to multitask will make a lasting impression on our customers, transforming them into loyal Wegmans fans.

Key Responsibilities:

  • Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner
  • Accurately and efficiently process transactions, handling cash, credit, and mobile payments
  • Properly bag items to ensure products arrive at their destination in the condition they left the store
  • Proactively offer additional assistance or services, such as carrying groceries to customers' vehicles

At Wegmans, we believe in putting our people first. That's why we offer competitive pay, comprehensive benefits, and a range of perks to support your physical, financial, and emotional well-being. Whether you're looking for a career that offers flexibility, opportunities for growth, or a work-life balance, we've got something for everyone.

Our comprehensive benefits package includes:

  1. Paid time off (PTO) to help you balance your personal and work life
  2. Higher premium pay rates for working overtime, on Sundays, or on recognized holidays
  3. Health care benefits that provide a high level of coverage at a low cost to you
  4. Retirement plan with both a profit-sharing and 401(k) match
  5. A generous scholarship program to help employees meet their educational goals
  6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness
  7. Exclusive discounts on electronics, entertainment, gym memberships, travel and more