Customer Service Representative
4 weeks ago
We are seeking a highly skilled and enthusiastic Customer Service Representative to provide exceptional service and memorable experiences to our guests at The Commonwealth Company.
Key Responsibilities:
Handle guest check-ins and check-outs efficiently and in a friendly and professional manner
Provide information about our hotel, available rooms, rates, and amenities
Assist guests and resolve guest challenges to ensure 100% guest satisfaction
Accurately conduct all cash handling and credit card processing activities
Perform any other job-related duties as assigned
Requirements:
Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
Experience with hotel reservations software
Excellent communication and organizational skills
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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