Customer Service Associate

3 days ago


Chester, Virginia, United States Food Lion Full time
Job Description:

We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Food Lion. As a key member of our front-end operations, you will be responsible for providing exceptional customer service, processing transactions efficiently, and maintaining a clean and organized store environment.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong attention to detail. If you are a team player who is passionate about delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Provide fast, easy, flexible, and friendly service to customers through the achievement of Food Lion customer service standards.
  • Process transactions accurately and efficiently while maintaining a positive attitude.
  • Maintain a clean and organized store environment, including the front end and surrounding areas.


Requirements:
* High school graduate or equivalent preferred
* Effective communication and customer service skills
* Ability and willingness to learn multiple tasks and technical requirements of the job
* Ability to perform the technical requirements of cashier and service center
* Must meet minimum age requirements to perform specific job functions
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirements:
* Ability to use computers, smart devices, and other communication systems required to perform job functions
* Perform repetitive hand and arm motions
* Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
* Pull or push up to 75 lbs. on occasion
* Stand 100% of the time, frequently walking short distances
* Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners

Educational Qualifications:
* High school graduate or equivalent preferred

Estimated Salary Range:$35,000 - $45,000 per year, depending on experience and qualifications.



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