Customer Relations Associate

24 hours ago


Chester, Virginia, United States Zinsou Ayihonsi - State Farm Agent Full time

We are seeking a highly skilled Customer Relations Associate to join our team at Zinsou Ayihonsi - State Farm Agent. In this role, you will be responsible for managing customer inquiries and resolving issues in a timely and professional manner.

About the Role:

  • Manage customer inquiries and resolve issues.
  • Maintain client records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.

Requirements:

  • Strong communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.

Benefits:

  • Competitive salary of $60,000 - $80,000 per year.
  • Opportunity for advancement.
  • Training & development.


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