Operations Manager, Aesthetic Solutions

1 week ago


SaintAubinsurGaillon, Normandie, United States MedSpa Partners, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Operations Manager to join our team at MedSpa Partners, Inc. The successful candidate will be responsible for overseeing the day-to-day activities of our practice, ensuring efficient operations, and providing exceptional patient care.

Key Responsibilities
  • Ensure a fully maximized and efficient patient schedule
  • Maintain strong focus on improving operational efficiency
  • Ensure the entire team has adequate training to provide outstanding care to patients
  • Ensure staff compliance with HIPPA, OSHA, and other regulatory issues
  • Perform periodic chart reviews, monitor operations for compliance with protocols and policies, and report deviations to the practice administrator
  • Perform studies/surveys to assess clinic flow and make recommendations to improve practice efficiency
  • Work collaboratively with the practice administrator to ensure capital equipment is functioning properly
  • Facilitate yearly resident rotation schedule for Duke and UNC students
Requirements
  • Ability to perform all administrative tasks in practice to allow effective supervision of admin team and serve as back-up as needed
  • Excellent customer service skills and effective communication style with high level of emotional maturity
  • Ability to lead high-performing teams and motivate an organization toward a common goal
  • Above-average judgment, integrity, discretion, and trustworthiness
  • Ability to effectively sustain multiple, simultaneous tasks while attentive to detail and accuracy
  • Aptitude in anticipating critical issues and offering solutions to practice owner and staff
  • Professional appearance and demeanor
Personnel Management
  • Monitor and manage staffing levels to ensure the practice runs smoothly and efficiently
  • Assist in the prescreening, interviewing, and onboarding process for new employees
  • Develop and support a healthy team environment among departments
  • Develop and maintain systems to provide continuing education and certification for clinical providers
  • Assist staff in resolving escalated patient complaints
  • Maintain employee files and ensure compliance with federal and state human resource regulations
  • Review timesheets for all employees in Gusto, fix errors as needed, approve bi-weekly timesheets and payroll registers, and ensure proper deductions and pay rates
  • Approve/Deny PTO requests in accordance with office PTO policies
  • Manage staff aesthetic allowances via NexSpa
Regulatory and Compliance
  • Ensure compliance with regulations, guidelines, and standards of care set forth by state and federal agencies, licensing and accrediting boards, and professional societies governing the licensure, accreditation, and operation of medical practices and providers
  • Assure compliance with OSHA and state labor law applicable to medical practices
Benefits
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance
Work Environment

This is a full-time position working Monday-Friday, 8:15am-5pm in a clinic setting.



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