Virtual Guest Service Representative
5 days ago
The Virtual Guest Service Representative role at Extended Stay America is a part-time opportunity for individuals to provide exceptional guest experiences, resolve issues, and ensure a positive virtual interaction.
About the Role- Provide virtual assistance to guests, including processing reservations, registrations, payments, and departures.
- Handle walk-in reservations and offer accurate information about hotel services, rates, room availability, and local area information.
- Collect guest information, identify potential sales leads, and enhance the guest experience to drive additional revenue.
- Resolve guest issues by applying the ESA service culture and treating all guests and associates with respect and kindness.
- Maintain a thorough understanding of the property management system and perform audit functions as needed.
- High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Proficient in reading, speaking, and interacting in English with guests, associates, law enforcement, and management.
- Strong computer skills, including Hotel Point of Sale and Check-In System knowledge.
- Excellent customer service skills, including active listening, problem-solving abilities, empathy, patience, adaptability, hotel services knowledge, conflict resolution, and a positive approach.
- Ability to work independently and as part of a team, with a strong sense of responsibility and ownership.
$45,000 - $65,000 per year
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Guest Service Representative
4 days ago
Matthews, North Carolina, United States Extended Stay America Full timeJob OverviewWe are seeking a skilled and dedicated Guest Service Representative to join our team at Extended Stay America. This is an exciting opportunity for a customer-focused individual to provide top-notch assistance to guests, ensuring a positive virtual guest experience.About the RoleThe successful candidate will be responsible for responding to guest...
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Virtual Guest Experience Specialist
5 days ago
Matthews, North Carolina, United States Extended Stay America Full time**Job Title:** Virtual Guest Experience Specialist**About the Job:**"We are seeking a skilled Virtual Guest Experience Specialist to join our team at Extended Stay America. As a key member of our hotel staff, you will be responsible for providing exceptional customer service to guests through various communication channels. Your primary focus will be on...
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Customer Service Representative
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Part-Time Hospitality Associate
6 days ago
Matthews, North Carolina, United States Extended Stay America Full timeAbout the PositionThis Part-Time Virtual Guest Service Representative role at Extended Stay America offers a unique opportunity to deliver exceptional guest experiences while working from home. As a key member of our team, you will be responsible for providing top-notch support to our guests, ensuring their stay is nothing short of amazing.Duties and...
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Customer Service Representative
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Customer Service Representative
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Sales and Service Representative
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Retail Customer Service Representative
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Customer Service Cashier Representative
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Sales Associate Customer Service Representative
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Customer Service Ambassador
2 weeks ago
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Quick Service Restaurant Team Member
4 days ago
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Sales Representative
4 days ago
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Sales Ambassador Representative
5 days ago
Matthews, North Carolina, United States Sales Focus Inc. Full timeJob OverviewSales Focus Inc., a pioneer in sales outsourcing, is seeking a Sales Brand Ambassador to represent Duke Energy at retail locations. As a key member of the marketing and sales team, you will build strong relationships with consumers and promote Duke Energy's products and services.
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Dining Room Team Member
3 weeks ago
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Customer Service Representative
4 days ago
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Sales Brand Representative
5 days ago
Matthews, North Carolina, United States Sales Focus Inc. Full timeJob OverviewSales Focus Inc. is seeking a highly motivated and results-driven Sales Brand Representative to join our team. As a key member of our sales team, you will be responsible for representing Duke Energy's products and services at assigned Retail locations.Salary and BenefitsWe offer a competitive base pay plus uncapped commission with an estimated...
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Retail Energy Representative
4 days ago
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Industrial Sales Representative
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Senior Sales Representative for Energy Solutions
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