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Broadband Service Technician

2 months ago

Gulf Shores, Alabama, United States Mediacom Communications Full time

Position Overview:

The Broadband Service Technician will be tasked with the installation of cable television and high-speed internet services within residential properties. Key responsibilities encompass initiating new services, modifying existing ones, setting up equipment, collecting payments, and responding to customer inquiries.

Company Benefits:

  • Provision of a company vehicle, necessary tools, a tablet, and a mobile phone
  • Comprehensive on-the-job training with pathways for career growth
  • Health, vision, and dental coverage
  • 401K plan with employer matching
  • Potential for performance-based bonuses

Position Responsibilities:

  • Execute new service connections, disconnections, and additional outlet setups
  • Assess picture quality and resolve installation-related challenges
  • Engage with customers to promote supplementary services
  • Drive company vehicles while ensuring proper maintenance

Position Requirements:

  • No prior experience necessary
  • High school diploma or equivalent
  • Valid driver's license with a clean driving record
  • Capability to work in varying weather conditions and at different heights