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Gulf Shores, Alabama, United States GULF SHORES MICROTEL by WYNDHAM Full time
Job Title: Building Maintenance Technician

Gulf Shores Microtel by Wyndham is seeking a skilled and dedicated Building Maintenance Technician to join our team. As a key member of our maintenance team, you will be responsible for ensuring the property is clean, safe, and well-maintained.

Responsibilities:
  • Maintain and repair the interior and exterior of the building, including guest rooms, meeting rooms, laundry, lighting, HVAC, ventilation, water treatment systems, and swimming pool.
  • Inspect all operating systems and components of the hotel to ensure they are operating properly, efficiently, and safely.
  • Communicate and enforce all hotel policies and procedures.
  • Inform management of hazardous situations, emergencies, or security threats.
  • Maintain a clean and organized maintenance shop and for the security of hotel inventory.
  • Assist all guests in a sincere and courteous manner while going the extra mile and doing whatever it takes to ensure guest satisfaction.
  • Understand and respond to customer needs and ensure a high level of guest satisfaction.
  • Perform preventative maintenance on all mechanical/electrical equipment, HVAC units, refrigeration, plumbing systems, and guest rooms while maintaining accurate records of all work performed.
  • Ensure everyone in the department is trained and uses Quore on a daily basis.
  • Maintain the cleanliness of hotel grounds.
  • Assist with hotel security to minimize risk of theft, crime, and other hazards.
  • Follow and adhere to all standards and regulations set forth by designated hotel and as directed by management.
  • Be a Brand Ambassador of A&R's Culture, Mission, and Values.
  • Ensures all guests are treated in an efficient and courteous manner and that all Company standards are applied.
  • Other duties as assigned.
Qualifications:
  • Able to accept directions and priorities from members of management and reliably follow through on tasks.
  • Proficient in Quore.
  • Highly energetic and motivated individual.
  • Ability to work with machinery both indoors and outdoors.
  • Ability to work independently with little supervision.
  • Excellent interpersonal and communication skills with strong customer/client focus essential.
  • Strong problem-solving skills.
  • Ability to work in a fast-paced, high-pressure environment.
  • Ability to shift and manage multiple priorities while adapting easily to change.
  • Results driven focus and ability to work through to completion in a timely manner.
  • High level of flexibility regarding overtime during busy periods as required by the business.
  • Ability to perform job functions with attention to detail, speed, and accuracy.
  • Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time.
  • Professional and ethical.
  • Excellent customer service skills.
  • Quick learner and hard worker.
  • Must be a team player and be able to work independently.
Working Conditions:
  • Ability to do physical labor and other strenuous physical tasks.
  • Able to lift up to sixty (60) pounds.
  • Capable of ascending ladders up to a height of thirty (30) feet.
  • Employees may be required to stand or walk over 75% of the time.
  • Ability to work in all weather conditions.
  • Working near moving mechanical parts.
  • Working in high or precarious places may be required.
  • Fumes or airborne particles may be present at worksites.
  • Employees may work in outdoor conditions.
  • Loud noises are typical for this job.
  • Regularly required to use oral communication skills; observe and interpret situations; learn and apply new information or skills; and interact with staff, other organizations, and the public.

A&R Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

To ensure equal employment opportunities to qualified individuals with a disability, A&R Group will make reasonable accommodations for the known disability of an otherwise qualified individual, unless undue hardship on the operation of the business would result. Employees who may require a reasonable accommodation should contact the Human Resources Department to begin the ADA interactive process.