Support Operations Associate

3 days ago


Santa Clara, California, United States Pakio, Inc Full time
About the Role

The Support Operations Associate will be responsible for developing and maintaining strong relationships with our clients. This involves providing top-notch customer support and ensuring that our clients' needs are met.

Key Accountabilities
  • Deliver exceptional customer service through effective communication and problem-solving.
  • Maintain accurate records and reports on customer interactions.
  • Collaborate with the sales team to identify new business opportunities.
Requirements
  • Minimum 2+ years of experience in customer-facing roles.
  • Strong analytical and problem-solving skills.
  • Ability to work well under pressure and meet deadlines.

Estimated Salary: $50,000 - $60,000 per year, depending on location and experience.



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