Luxury Sales Associate

4 days ago


Santa Clara, California, United States CH Premier Jewelers Full time
Job Description

At CH Premier Jewelers, we are seeking an exceptional individual to join our team as a Luxury Sales Associate. This role requires a person who can deliver an unparalleled client experience and exceed sales targets. The ideal candidate will have excellent communication skills, be results-oriented, and possess a strong understanding of luxury service standards.

Responsibilities:
  1. Host clients and other stakeholders with the ability to provide personalized customer experience.
  2. Acknowledge selling of watches, accessories, and services as the main task and exceeds turnover targets set by the boutique manager.
  3. Identify and/or create sales opportunities inside and outside boutique environment to activate network to recruit prospects and clients.
  4. Find ever new and creative means to exceed client's expectations.
  5. Establish strong personal relationships with clients from different backgrounds.
  6. Support these relationships through constant focus and attention on CRM. Develop and maintain client database and manage clienteling activities on a day-to-day basis.
  7. Handle customer service requests and respective processes.
  8. Know Hublot's history, products, and partnerships as well as the watch and luxury industries.
  9. Deliver outstanding client service and treatment to make a clear difference vs. competition.
  10. Act as a brand ambassador in and out of the boutique.
  11. Organize and execute all operational tasks in detail and with care.
  12. Maintain the boutique according to global Hublot visual merchandising standards.
  13. Be part of a boutique team and support the overall organization of the boutique with a strong team approach.
  14. Take on a championship role (Visual Merchandising, Operations, Customer Service, CRM etc) to participate to the boutique administration and elevate the BTQ KPI.


The salary for this position is estimated to be around $$20+/hour.

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