Team Leader

2 weeks ago


Beaverton, Oregon, United States Cold Stone Creamery Full time

Position Overview:
As a Team Leader at Cold Stone Creamery, you will play a crucial role in the daily operations of our establishment. Your responsibilities will include:

  • Training and Development: Mentor and guide team members and shift leaders to enhance their skills and performance.
  • Task Delegation: Assign responsibilities to team members and ensure follow-through on tasks.
  • Performance Management: Hold team accountable for their contributions and service quality.
  • Customer Service Excellence: Ensure that the team delivers prompt and friendly service to all customers.
  • Staffing and Scheduling: Manage staffing levels and create schedules to optimize labor costs.
  • Financial Accountability: Oversee cash handling procedures to maintain accuracy and security.
  • Inventory Management: Ensure proper inventory levels and facilitate ordering processes.

Join our team and contribute to creating a delightful experience for our customers



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