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Operations Manager

2 months ago

Newark, New Jersey, United States Ports America Full time
Job Summary

Ports America is seeking a highly skilled and experienced Operations Manager to join our team. As a key member of our front-line management team, you will be responsible for directing, planning, and supervising the duties associated with terminal operations and staff.

Key Responsibilities
  • Effectively manage the work activities of foremen, labor, and other personnel to ensure performance expectations and customer needs are met.
  • Determine the amount of labor needed for each day and ensure labor is ordered appropriately for your assigned area.
  • Make decisions affecting overtime costs and general expenditures, ensuring they are made in the best interests of the company and customers.
  • Determine additional staffing/labor needs and contact the appropriate representative in advance to ensure cost-effective staffing and availability.
  • Ensure payroll accuracy and make appropriate changes as needed.
  • Ensure compliance with the company's safety program.
  • Work closely with maintenance and repair/terminal departments to ensure the appropriate equipment allocation meets operational demands.
  • Maintain positive relations with labor and ensure that collective bargaining agreements are understood and adhered to.
  • Ensure that performance issues of employees under your supervision are addressed, and corrective action/discipline is imposed when circumstances warrant.
  • Advise leadership of labor matters and assist in adjudicating all complaints filed, including grievances.
  • Participate in regular training and feedback to labor and management staff.
  • Communicate areas of accountability and performance expectations to labor and management staff.
Requirements
  • Bachelor's degree in any discipline or equivalent combinations of education and experience.
  • Experience with computerized operating systems.
  • Obtain a Transportation Worker Identification Credential (TWIC) card issued by the Department of Homeland Security.
  • Valid US driver's license.
Preferred Qualifications
  • Knowledge of safety and accident prevention codes and regulations.
  • Knowledge and understanding of cargo stowage and stability.
  • Proficient in MS Office.
  • Excellent communication skills, both verbal and written.
  • Ability to manage time efficiently.
  • Ability to execute in a fast-paced environment.
  • Ability to plan and organize to ensure efficient execution of plans.
  • Ability to drive and influence the performance of others.
  • Ability to make sound decisions and respond quickly to operational issues.
Physical Working Attributes
  • Climb up and down a ladder on a vessel multiple times within a shift.
  • Work on ships and terminal with engine equipment.
  • Work in changing hot and cold climates based on weather conditions.
  • Work in an environment that may be hazardous to persons unable to see and hear fast-moving equipment.
  • Lift, push, and/or pull up to 30 pounds.