Host Representative
3 days ago
**About Waterworks Aquatics**
We are a premier swim school that teaches children and adults how to swim. Our mission is to educate and motivate individuals to be safer and learn proper swimming technique.
**Job Overview**
We are seeking a part-time Host to provide a memorable customer experience to our families. As a key member of our team, you will be the face of Waterworks Aquatics, ensuring a warm and welcoming environment for all visitors.
**Responsibilities**
Our ideal candidate will:
- Welcome families and conduct touch-free temperature scans
- Help families with kiosk transactions and answer their questions
- Direct families to lessons or the front desk for assistance with accounts
- Provide information about Waterworks retail and snack shop items
- Sanitize high-touch surfaces throughout the facility regularly
- Maintain a clean and dry floor in the lobby and entrance at all times
- Restock and inspect restrooms and shower/changing areas
- Open doors and provide additional assistance when needed
- Stay informed about aquatics programming, facility amenities, and instructors/offices so you can respond to customer inquiries
- Assist in maintaining a clean and safe facility
- Conduct tours for interested new families
**Requirements**
To be successful in this role, you should have:
- A friendly demeanor and excellent communication skills
- The ability to take initiative when interacting with families
- Flexibility and adaptability in a fast-paced environment
- A positive attitude and commitment to providing exceptional customer service
**Why Work with Us?**
We offer a competitive salary of $15-$18 per hour, depending on experience. Additionally, we provide:
- Flexible scheduling to accommodate your needs
- Stable hours and a fun work environment
- A benefits package including dental, vision, disability, and 401K
- Team appreciation days and other fun events throughout the year
- Advancement opportunities for career growth
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