Fitness Department Manager

2 days ago


New York, New York, United States Equinox Full time

h3JobOverview/h3pThePersonalTrainingManagerisakeyleadershiprolewithintheEquinoxteam,responsiblefordrivingbusinessgrowthanddeliveringexceptionalmemberexperiences.Thisindividualwilloverseethemanagementoftrainers,ensuringoperationalexcellenceandasuperiormemberexperience./ppbKeyResponsibilities:/b/pulliBusinessmanagementoftrainers,includingmonthlyperformancereviews,projections,andcalendarmanagement/liliConductingtimelyandrelevantbusinessmanagementmeetingstosupporttrainerdevelopment/liliAccountabilityofteam'sbusinessdeliverablesbysettingtargets,followingup,providingfeedbackandsupportforprogress/liliCollaborationwithMembershipAdvisorsforPTSalestakeovers/liliAssumingManagerOnDutyresponsibilitiesintheabsenceoftheGM/AGM/li/ulpbOperationalManagement:/b/pulliLeadingtheoperationalandsalescomponentsofNewHireOnboarding/liliPTbusinessandsalescoaching/liliUtilizingschedulingtoolstocreatefloorschedulesandmanageteam'sabilitytodeliverserviceonthefloor/liliGeneratingPTSalesleads,schedulingleadgenerationactivities,andsupportingtrainerdevelopmenttobuildasuccessfulbusiness/liliSettinggoalsinsupportofin-clubspecialeventsandexecutingproperfollow-uppost-event/liliProducingandhostingmonthlyPTdepartmentforums/liliImplementingandexecutingalloperationalSOPs,includingadministrativedutiesassociatedwithclientoutreachandstaffaccountabilities/liliSupportingtrainersthroughfinancialplanningasitrelatestothecompensationplan/li/ulpbKPIManagement:/b/pulliAchievingmonthlyandannualdepartmentfinancialgoals/liliProactivelyaddressingbusinesstrendsinfitnessassessmentconversions,clientattrition,andclienttrainingfrequency/liliPerformancemanagementofalltrainersandcoaches/li/ulpbClientRelationshipManagement:/b/pulliCommunicationwithpotentialleadsandallclients/liliClientcoverageandsharingacrossalltiers/liliManagementofallclientpipelines,inclusiveofnewmembers/liliClearlyoutliningpipelineresponsibilitiesinpartnershipwiththesecondManageronstaff(whereapplicable),andwiththeoversightofPTseniorleadership/liliSchedulingnewmemberassessments,inclusiveofTierXAssessmentswhereoffered/li/ulpbLeaderofTeamCulture:/b/pulliCollaboratingwithalldepartmentsoftheclubtoachieveinterdepartmentalsynergy/liliManagingoptimalstaffingtargetstomeettheneedsofthebusiness,whichincludestheinterviewandhiringprocess/liliBehaviorandperformancemanagementoftrainerstomaintainahigh-qualityteamandupholdbrandstandardsandexpectations/liliEstablishingandmaintainingfriendlinessandservicestandardsfortrainersintheirinteractionswithmembersandclubstaff/liliIdentifying,collaborating,andaligningonkeytalenttoadvancetrainercareers(MIT,TierX,MIs)/li/ulpbQualifications:/b/pulliDemonstratingtheabilitytodrivefinancialperformance/liliExhibitingsalesskillswithaspecificfocusonattractingnewclientsandretention/liliStrongbusinessacumen/liliAbilitytocreateapositiveteamculturewithadherencetobrandstandards/liliDemonstratingleadershipcapability/liliPossessingcollaborativesocialskillsandastrongdesiretointeractwithmembers,clients,andstaff/liliAbilitytomanageahighvolumeofinboundcommunicationandreactinatimelymanner/liliAbilitytocreateteamaccountabilitythroughstructuredtimelines,actionplans,andrequireddocumentation/liliStrongtechnicalskills/liliAbilitytohire,train,anddirectstaffwhomatchthebrand/liliStrongactivelisteningskills/liliExcellentwrittenandoralcommunicationskills/liliEnthusiasticandpassionateaboutthefitnessindustry/li/ulpbPreferredQualifications:/b/pulliDemonstratedabilityforsuccessfulteamleadership/liliExerciseScienceorSportsManagementDegreepreferred.Currentnationalcertification,CPR/AED,FirstAid/li/ulpbPayTransparency:/b$58,500;Plusabilitytoconductsessionsandearnbonusandcommissions/ppbAdditionalInformation:/b/pulliWeoffercompetitivesalary,benefits,andindustry-leadingcommissionopportunitiesforclubemployees/liliComplimentaryClubmembership/liliPerksandincentiveswithourproductsandservices,includingPersonalTraining,Pilates,Spa,andShop/li/ulpThisjobdescriptionisintendedtodescribethegeneralrequirementsfortheposition.Itisnotacompletestatementofduties,responsibilities,orrequirements.Otherdutiesnotlistedheremaybeassignedasnecessarytoensuretheproperoperationsofthedepartment./ppEquinoxisanequalopportunityemployer.Formoreinformationregardingourcareeropportunities,pleasevisitoneofourclubsorourwebsiteatemhttps://careers.equinox.com//em/ppAllyourinformationwillbekeptconfidentialaccordingtoEEOguidelines.MusthavealegalrighttoworkintheUnitedStates./p



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