Documentation Specialist
3 weeks ago
We are seeking a skilled Documentation Specialist to join our team at Blue Star Partners LLC in North Chicago. This critical role involves working closely with Subject Matter Experts (SMEs) from Distribution Centers, the change management team, and personnel from a Germany-based facility to revise and create documentation for the implementation of the Manhattan Warehouse Management System.
Key Responsibilities:
- Collaborate with SMEs in US Distribution Centers and German counterparts to assess required document changes and identify the need for new documentation.
- Draft clear, logical, and concise documents based on SME guidance and feedback.
- Present drafts to the team for review and iterate as needed to meet project standards.
- Work with the change management team to prepare documents for the approval process and address any concerns from approvers.
- Ensure proper organization, updating, and categorization of all documents, including obsolete documents.
- Research and resolve documentation-related queries independently and efficiently.
Qualifications:
- Education: Bachelor's degree preferred.
- Experience:
- 2-3 years of experience in documentation or technical writing roles.
- Experience with Manhattan Warehouse Management Systems is required.
Top Skills/Requirements:
- Manhattan Warehouse Management System Experience: Proven expertise in using and documenting processes related to this system.
- Technical Writing: Demonstrated ability to create clear, concise, and accurate documentation tailored to the audience.
- Research and Problem-Solving: Ability to proactively seek solutions and answers.
- Communication Skills: Strong verbal and non-verbal communication skills to work effectively with diverse teams.
- Organizational Skills: Highly organized with the ability to manage multiple tasks and ensure deadlines are met.
Salary: $24.50 - $26/hr.
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