Technical Documentation Writer

6 days ago


Chicago, Illinois, United States SMS Staffing Inc. Full time
Job Summary:
SMS Staffing Inc. is seeking a skilled Documentation Specialist in North Chicago, IL to assist the team in modifying and creating procedures related to the new Warehouse Management System, Manhattan.

As a Documentation Specialist, you will work closely with Subject Matter Experts in the Distribution Centers to assess document changes and identify the need for new documents. You will draft documents based on their guidance and present these changes to the team for review. This process will require close collaboration with the change management team to prepare documents for approval and resolve any concerns raised by approvers.

The ideal candidate will have a Bachelor's degree and 2-3 years of experience in writing clear, logical, succinct, and accurate documentation. They should also possess strong verbal and non-verbal communication skills, organization skills, and the ability to research for answers and resolution. Additionally, they should be a self-starter with experience in Manhattan Warehouse Management and able to work closely with English-speaking personnel at a facility in Germany via Teams and video chat.

Estimated salary for this position is $23.00 per hour. Shift structure includes 8:00 AM – 4:30 PM, Monday to Friday, 40 hours a week.

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