Desktop Support Specialist in West Palm Beach

15 hours ago


West Palm Beach, Florida, United States Virtual Service Operations Full time
Desktop Support Opportunity

We are seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support specialist in West Palm Beach, Florida.

Key Responsibilities:
  • Provide workstation software break-fix support
  • Perform IMAC - PC install, moves, adds, and changes
  • Load images
  • Manage asset recovery and tagging
  • Offer printer support and client center (tech bar) support
  • Update IT service management
  • Perform other client support duties as needed
Requirements:
  • Previous working experience in desktop support is desired, but training will be provided for all entry-level new hires
  • Knowledge of PC imaging
  • Experience with change management and incident management
  • Experience with using tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe
Preferred Qualifications:
  • Certified Dell Technician
  • Expertise in inventory control
What We Offer:

As part of the Virtual Service Operations company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.

We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more

Salary: $17.00/hr - $25.00/hr



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