LG Electronics Regional Service Lead
3 days ago
Job Type: Full-time
Location: Various Locations
Salary: $95,000-$115,000 USD per annum
Job Description
The Area Technical Specialist will serve as a key technical resource and liaison for HVAC Contractors, Distributors, and Manufacturer Representatives. Responsibilities include providing expert technical guidance via phone and email, resolving escalated system issues, technical training, and ensuring customer satisfaction utilizing case management. This role involves interpreting wiring schematics, troubleshooting Variable Refrigerant Flow (VRF) systems, and conducting critical software and hardware updates. The successful candidate will have a minimum of 15-20 years' experience in the HVAC field or in a technical support role, and a strong understanding of LG VRF and RLC systems.
Requirements
- HVAC Vocational Diploma, Bachelor, or Associates Degree preferred.
- Minimum 15-20 years' experience in the HVAC field or in a technical support role.
- Minimum of 3-5 years' experience supporting LG VRF & RLC systems in a technical support role.
Benefits
This role offers a competitive salary, plus premium pay differential and bonus opportunities. We also offer a range of benefits, including professional development opportunities, health and wellness programs, and a supportive work environment.
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HVAC Technical Expert Lead
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