Service Excellence Representative

1 day ago


Takoma Park, United States Wingstop Full time
Service Excellence Representative:

About the Role:
As a Service Excellence Representative at Wingstop, you will be responsible for delivering World Class service to our guests. This includes greeting them warmly, answering phone calls, and managing orders in a fast-paced environment.

Key Responsibilities:
* Act as the primary point of contact for guests, ensuring their needs are met and exceeded
* Provide exceptional customer service, responding promptly to guest inquiries and resolving any issues that may arise
* Manage orders efficiently, taking and delivering them in a timely manner
* Collaborate with colleagues to maintain a clean and welcoming restaurant environment

About Us:
Wingstop is a fast-growing restaurant chain dedicated to serving high-quality wings and other delicious menu items. We are passionate about providing an exceptional dining experience for our guests, and we are looking for like-minded individuals to join our team.

What We Offer:
* Competitive salary: $15-$18 per hour, based on location and experience
* Opportunities for career advancement within the company
* A fun and supportive work environment
* Discounts on food and merchandise

Requirements:
* High school diploma or equivalent required
* Previous customer service experience preferred
* Ability to work in a fast-paced environment and multitask effectively
* Excellent communication and problem-solving skills

Estimated Salary: $36,000 - $43,200 per year, based on a 40-hour workweek and annual raises.

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