Current jobs related to Technical Support Analyst - Washington, Washington, D.C. - CHANGING TECHNOLOGIES

  • Senior Technical Support Analyst

    3 days ago

    Washington, Washington, D.C., United States Laerdal Labs DC Inc Full time

    Job DescriptionSr. Technical Support AnalystLaerdal Labs D.C. is a leading provider of software solutions for healthcare professionals and educators. Our mission is to help improve the delivery of healthcare training through the capture, debriefing, and assessment of medical training and clinical events.We are seeking a Senior Technical Support Analyst to...

  • Technical Support Specialist

    3 weeks ago

    Washington, Washington, D.C., United States Oracle Full time

    About the RoleOracle is seeking a highly skilled Technical Support Analyst to join our team. As a Technical Support Analyst, you will be responsible for providing technical support to our customers and internal stakeholders, ensuring that their technical issues are resolved in a timely and efficient manner.Key ResponsibilitiesProvide technical support to...

  • Technical Analyst

    2 weeks ago

    Washington, Washington, D.C., United States CareFirst BlueCross BlueShield Full time

    Job SummaryWe are seeking a highly skilled Technical Analyst to join our team at CareFirst BlueCross BlueShield. As a Technical Analyst, you will be responsible for delivering standard system and data analysis, as well as helping with tools and technology implementations. You will facilitate and coordinate building, documenting, and reviewing system and data...

  • Technical Software Developer

    3 days ago

    Washington, Washington, D.C., United States Arena Technical Resources Full time

    Job Title: Junior Web DeveloperJob Description:We are seeking a skilled Junior Web Developer to join our team at Arena Technical Resources. As a Junior Web Developer, you will play a key role in supporting the execution of IT management and execution functions across units and systems.Key Responsibilities:Develop and maintain enterprise business...

  • Technical Support Specialist

    4 weeks ago

    Washington, Washington, D.C., United States vTech Solution Full time

    Job SummaryWe are seeking a skilled Technical Support Analyst to join our team at vTech Solution. As a Technical Support Analyst, you will be responsible for providing top-notch technical support to our clients, ensuring their IT needs are met with efficiency and expertise.Key ResponsibilitiesProvide technical support to clients via phone, email, and remote...

  • Technical Financial Analyst

    3 weeks ago

    Washington, Washington, D.C., United States Husch Blackwell Full time

    Job Title: Technical Financial AnalystHusch Blackwell LLP is a leading law firm with a strong commitment to diversity, equity, and inclusion. We are seeking a highly skilled Technical Financial Analyst to join our team.Job Summary:The Technical Financial Analyst will be responsible for enhancing tools, functions, and procedures, assisting with software...

  • Technical Systems Analyst

    7 days ago

    Washington, Washington, D.C., United States Serigor Inc. Full time

    Job Title: Technical Bus Analyst JourneymanJob Description:The IT Technical Business Analyst (BA) will support the District-wide effort to provide support to the client's critical systems. The successful candidate will be responsible for interfacing with District agency technical and business staff to fully understand their critical systems and the business...

  • Technical Support Specialist

    2 weeks ago

    Washington, Washington, D.C., United States vTech Solution Full time

    Job OverviewAt vTech Solution, we are seeking a skilled Technical Support Analyst to join our team. As a Technical Support Analyst, you will be responsible for providing top-notch computer information systems support to our clients.Key ResponsibilitiesProvide phone, email, and on-site support to clients for computer information systems issues.Triage incoming...

  • Business Analyst

    4 days ago

    Washington, Washington, D.C., United States RAPS CONSULTING INC Full time

    Job Title: Business Analyst - Technical WriterJob Summary:RAPS CONSULTING INC is seeking a highly motivated Business Analyst - Technical Writer to join our team. As a Business Analyst - Technical Writer, you will be responsible for creating high-quality documentation and artifacts to support the development and maintenance of Information Security Plans,...

  • Technical Support Specialist

    4 weeks ago

    Washington, Washington, D.C., United States VTG Full time

    Job Summary:We are seeking a highly skilled Technical Support Analyst I to join our team at VTG. As a Technical Support Analyst I, you will provide daily program, analytical, and management support to senior level personnel. Your responsibilities will include providing detail-oriented management of records, business research analysis, and valuation...

  • Technical Business Solutions Analyst

    3 weeks ago

    Washington, Washington, D.C., United States NCQA Full time

    Job Title: Technical Business Solutions AnalystNCQA is a leading healthcare organization that is revolutionizing the way healthcare data is managed and analyzed. We are seeking a highly skilled Technical Business Solutions Analyst to join our team.Job Summary:The Technical Business Solutions Analyst will be responsible for facilitating the design of NCQA's...

  • HR Technical Analyst

    4 weeks ago

    Washington, Washington, D.C., United States Simple Technology Solutions Full time

    Job DescriptionAt Simple Technology Solutions, we're seeking a highly skilled HR Technical Analyst to join our team. As a key member of our Agile team, you'll play a crucial role in supporting the design, development, and sustainment of human capital systems for our Federal Government customer.Key Responsibilities:Support the development, configuration, and...

  • Technical Support Specialist

    4 days ago

    Washington, Washington, D.C., United States Range Full time

    At Range, we're on a mission to revolutionize the wealth management industry with our cutting-edge platform. We're seeking a skilled Support Analyst to join our team and help our members succeed.Key ResponsibilitiesProvide exceptional support to our members, troubleshooting technical issues and delivering top-notch service in a fast-paced startup...

  • Engineering Technical Support Specialist

    3 weeks ago

    Washington, Washington, D.C., United States Serco Full time

    Job SummarySerco is seeking a highly skilled Engineering Technical Support Analyst to join our team. As a Technical Analyst, you will be part of a team evaluating and managing the delivery of a new class of amphibious ship for the United States Navy and Marine Corps.Key ResponsibilitiesProvide technical support for requirements development, concept...

  • Onsite Technical Support Specialist

    2 weeks ago

    Washington, Washington, D.C., United States Starks Industries LLC Full time

    Job Title: Onsite Support AnalystWe are seeking a skilled and dedicated Onsite Support Analyst to join our IT Support Services team at Starks Industries LLC.Key Responsibilities:Technical Support: Provide onsite technical support to end-users of the DC Child Support Enforcement System, including troubleshooting hardware and software issues, diagnosing...

  • Technical Support Specialist

    4 days ago

    Washington, Washington, D.C., United States JBA International Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Analyst to join our team at JBA International. As a Technical Support Analyst, you will be responsible for providing exceptional technical support to our users, ensuring that they have a seamless and efficient experience with our systems and applications.Key Responsibilities:Foster a...

  • DoD Process Analyst for Defense Procurement and Operations Specialist

    1 month ago

    Washington, Washington, D.C., United States Technical Assent Full time

    Job Title: DoD Process Analyst for Defense Procurement and OperationsWe are seeking a highly skilled and experienced DoD Process Analyst to join our team at Technical Assent. As a DoD Process Analyst, you will play a critical role in supporting our Federal government client, specifically the DoD, in researching, preparing, and delivering high-quality...

  • Senior Technical Analyst

    4 days ago

    Washington, Washington, D.C., United States Occam Solutions Full time

    Job DescriptionOccam Solutions is seeking a highly skilled Senior Technical Analyst to join our team in Washington, DC. As a remote opportunity, this position will work under a track lead and other team members to support system requirements gathering and design activities for a custom development of a new system.Key Responsibilities:Preparing requirements...

  • Senior Technical Business Analyst

    1 month ago

    Washington, Washington, D.C., United States Metric5 Full time

    Job Title: Senior Technical Business AnalystJob Summary:Metric5 is seeking a highly skilled Senior Technical Business Analyst to join our agile program supporting our US Treasury client. As a key member of our team, you will be responsible for collaborating with stakeholders to analyze tasks and requests, creating user stories with acceptance criteria, and...

  • Joint Command and Control Technical Analyst

    4 days ago

    Washington, Washington, D.C., United States JMark Services Inc. Full time

    Job Title: Joint Command and Control Technical AnalystWe are seeking a highly skilled Joint Command and Control Technical Analyst to provide comprehensive support in the analysis, assessment, and recommendation of command and control systems. This role requires a strong understanding of defense acquisition processes and governance...

Technical Support Analyst

2 months ago

Washington, Washington, D.C., United States CHANGING TECHNOLOGIES Full time
Job Overview

We are seeking a dedicated Technical Support Analyst to join our team at CHANGING TECHNOLOGIES. This role is essential in ensuring that our users receive top-notch assistance and support.

Key Responsibilities:
  • Engage with users to identify and troubleshoot issues effectively.
  • Facilitate a structured approach to problem management, encompassing identification, research, resolution, and follow-up.
  • Oversee the help desk operations, acting as the primary contact for user inquiries.
  • Deliver support across a range of technical issues to end users.
  • Investigate, analyze, and resolve technical challenges.
  • Handle requests for technical assistance via various communication channels.
  • Maintain thorough documentation of issues and their resolutions to ensure efficient tracking.
  • Provide advanced support for PC, server, or mainframe applications and hardware.
  • Collaborate with network services and software engineering teams to restore functionality and address root causes.
  • Reproduce user issues to facilitate troubleshooting and resolution.
  • Advise on system enhancements to minimize user difficulties.
Qualifications:

Applicants should possess a Bachelor's degree in Information Technology or a related discipline, or have equivalent professional experience. Relevant IT certifications (such as CompTIA) are also preferred.