Operations Specialist

3 days ago


Forest Hills, Tennessee, United States Studio E Full time
Job Overview

We are seeking an exceptional Operations Specialist to join our team at Studio E. This is a unique opportunity to work in a dynamic and creative environment where you will have the chance to make a real impact on our students' lives.

The ideal candidate will be highly organized, possess excellent communication skills, and have a passion for delivering exceptional customer experiences.

This role involves supporting the Director's vision by performing various operations tasks, including working at the front desk, providing outstanding customer service, and ensuring daily operations run smoothly.

Key Responsibilities
  • Interact with customers and enter information into our CRM software.
  • Engage with customers about enrollment and retention, answering phones, providing information about our classes and performances, and selling merchandise.
  • Communicate with the Teaching team to ensure the Studio operates effectively, including taking attendance, setting up virtual classrooms, and assisting students as needed.
  • Prepare the space and environment for classes, ensuring the entrance is clean, supplies are stocked, and the overall atmosphere is conducive to learning.

As an Operations Specialist, you will be responsible for overseeing the day-to-day running of the studio, ensuring there are no loose ends, and providing support to the Directors with digital platforms, email, social media, and new projects.

Requirements and Qualifications
  • Excellent communication and interpersonal skills.
  • High level of organization and attention to detail.
  • Ability to prioritize tasks and manage multiple responsibilities.
  • Experience working in a fast-paced environment and ability to adapt to changing situations.
  • Knowledge of basic computer applications and willingness to learn new software.
Salary and Benefits

The estimated salary for this position is $45,000 per year, commensurate with experience. We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.



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