Customer Experience Manager

3 days ago


Forest Hills, Tennessee, United States Studio E Full time
About Us

Studio E was founded in 1969 with the mission to provide high-quality dance education to children and adults. Our experienced faculty delivers a comprehensive curriculum in all dance arts, creating a fun, safe, and wholesome environment for our students.

We strive to create a positive and rewarding atmosphere for our team and clients alike, supporting creativity and growth through individual and team success and fulfillment.

Job Description

This Operations Specialist role is a critical part of our team, supporting the Director's vision and ensuring the smooth operation of our studio. The ideal candidate will have excellent communication and organizational skills, a passion for delivering exceptional customer experiences, and a strong ability to prioritize tasks and manage multiple responsibilities.

You will interact with customers, engage with teaching staff, and prepare the space and environment for classes. Your attention to detail, adaptability, and willingness to learn will make you an invaluable asset to our team.

Key Skills and Qualifications
  • 2+ years of experience in customer-facing roles or related fields.
  • High school diploma or equivalent required; degree in business administration, marketing, or communications preferred.
  • Excellent written and verbal communication skills.
  • Able to work independently and collaboratively as part of a team.
  • Strong problem-solving and analytical skills.
Estimated Salary

$50,000 - $60,000 per year based on experience.



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