Customer Service Manager
20 hours ago
**Job Summary:**
We are seeking a highly skilled Customer Service Manager to join our team at Food Lion. As a key member of our retail operations team, you will be responsible for providing exceptional customer service and ensuring that our front-end operations run smoothly.
The ideal candidate will have strong communication skills, be able to multitask, and have experience in a fast-paced retail environment.
**Key Responsibilities:**
- Provide fast, easy, flexible, and friendly service to customers
- Assist the Customer Service Manager and Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual
- Maximize sales through excellent customer service
**Requirements:**
- High school graduate or equivalent preferred
- Effective communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
**Physical Requirements:**
- Ability to use computers and other communication systems required to perform job functions
- Perform repetitive hand and arm motions
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
**Estimated Salary:** $40,000 - $60,000 per year
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