Restaurant Operations Manager

4 weeks ago


Bluffton, United States Chicken Salad Chick Full time
Restaurant General Manager

At Chicken Salad Chick, we're seeking a highly skilled and experienced Restaurant General Manager to lead our team to success. As a Restaurant General Manager, you will be responsible for delivering exceptional results through others, creating a positive and productive working environment, and ensuring that all guests feel welcome and are given responsive, friendly, and courteous service.

Key Responsibilities:
  • Serve as a Brand Ambassador for Chicken Salad Chick, understanding and adhering to all policies, procedures, standards, specifications, guidelines, and training programs.
  • Ensure that all products are consistently prepared and served according to CSC standards, and that all equipment is kept clean and in excellent working condition.
  • Develop, plan, and implement restaurant marketing, advertising, and promotional activities and campaigns, following the Brand Standards.
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures, and make employment and termination decisions consistent with Restaurant Management guidelines.
  • Oversee and ensure that employee performance appraisals are completed on a timely basis, and create and maintain schedules for team members.
  • Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to every guest.
Requirements:
  • Three to five years related experience and/or training; or equivalent combination of education and experience.
  • Excellent written and oral communication skills, excellent organization skills, ability to multitask, working knowledge of back office tools, and ability to quickly learn and master new computer software.
  • Behavior characteristics include allocating at least two hours per week to planning, focusing on systematically and effectively communicating all Kitchen related goals and success factors to Team Members, and combining critical thinking and practical leadership to create a culture of innovation.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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