Kitchen Operations Manager

3 days ago


Bluffton, South Carolina, United States Enmarket (Enmark Stations Inc.) Full time
Kitchen Manager Job Description

This role is responsible for overseeing all aspects of food service operations, including production, training, customer service, and product inventory management.

The ideal candidate will provide exceptional customer service, ensure timely assistance, and maintain the highest standards of food safety and quality.

Key Responsibilities:
  • Develop and implement strategies to deliver an exceptional customer experience.
  • Maintain the highest standards of food safety, training, and execution.
  • Ensure consistent execution of company food service policies and procedures.
  • Manage product inventory and maintain proper cleanliness of inventory storage.
  • Conduct weekly cost counts to control inventory.
  • Generate and communicate store sales and financial goals.
  • Support the company's mission, vision, and values.
  • Resolve customer complaints and issues promptly and effectively.
  • Maintain proper staffing levels, including interviewing, hiring, and training employees.
  • Ensure environmental safety, health, food safety, and sanitation requirements are met.
  • Monitor employee activities and assigned duties, including temperature logs and proper PPE.
  • Understand and execute all food service recipes and SOPs.
  • Support the implementation and execution of new food service program rollouts.
Requirements:
  • High School Diploma or GED required.
  • 2+ years of management experience in food service, retail, or restaurant preferred.
  • Previous experience in high-volume, guest-focused environments preferred.
  • Excellent written and verbal communication skills.
  • Ability to work 50 hours weekly.
  • Must be able to work a flexible schedule, including weekends and holidays.
  • Ability to bend, stretch, reach, locate, stack, and lift inventory weighing up to 40 pounds.
  • Must meet all requirements expected of an Enmarket Store Associate.


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