Restaurant Operations Manager

2 days ago


Bluffton, South Carolina, United States Dunkin' Full time
Job Title: Assistant Restaurant Manager

As an Assistant Restaurant Manager, you will play a key role in supporting the Restaurant Manager in developing a high-performing team that delivers exceptional guest experiences and drives profitable sales.

Key Responsibilities:
  • Team Environment: Foster a positive team culture by promoting respect, providing coaching and feedback, recognizing achievements, and addressing employee concerns.
  • Operations Excellence: Ensure that brand standards and systems are executed, and monitor team performance to maintain quality, service, and cleanliness standards.
  • Profitability: Drive sales through effective execution of restaurant standards and marketing initiatives, and control labor costs, food costs, and cash.
Requirements:
  • Communication: Clearly express yourself verbally and in writing.
  • Math and Financial Management: Strong math skills and ability to manage finances.
  • Restaurant Experience: Previous experience in a restaurant or retail environment, preferably in a supervisory role.
  • Guest Focus: Anticipate and understand guests' needs and exceed their expectations.
  • Problem-Solving and Decision-Making: Make good decisions based on analysis, experience, and judgment.
  • Building Effective Teams: Get the right people in the right places, enabling them to make decisions and celebrate success as a team.
  • Conflict Management: Use interpersonal skills to confront tough issues and resolve disagreements constructively.

About Dunkin' Donuts: In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Today, Dunkin' Donuts is the world's leading baked goods and coffee chain, serving over 3 million customers per day. Our locally owned and operated Dunkin' Donuts franchise offers a fast-paced, high-energy environment where you can interact with loyal customers every day.



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