Hospitality Service Associate

6 days ago


Grand Rapids, Michigan, United States ERG RESTAURANTS II LLC Full time
About ERG Restaurants II LLC

We are a family of concept restaurants known for exceptional service, knowledgeable associates, creative cuisine, and superior beverage. Our restaurants, including Bistro Bella Vita, Grove, and Lucy's, offer extraordinary dining experiences that showcase our commitment to excellence.

Job Summary

We are seeking a passionate and experienced Server to join our service team. As a Server, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience, and maintaining a clean and welcoming environment.

Key Responsibilities
  • Provide attentive and personalized service to guests, ensuring their needs are met and exceeded.
  • Take orders accurately and efficiently, using knowledge of menu items and ingredients to make recommendations.
  • Manage tables effectively, ensuring timely service and minimizing wait times.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Work collaboratively with the kitchen and other servers to ensure seamless service.
  • Participate in ongoing training and development to improve skills and knowledge.
Requirements
  • Passionate about food and beverage, with a strong desire to provide exceptional customer service.
  • Previous experience in a fast-paced restaurant environment, with a focus on hospitality and service.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Ability to work in a team environment, with a positive and flexible attitude.
  • Basic math skills and accuracy with handling cash and credit transactions.


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