Hospitality Business Leader

2 months ago


Grand Rapids, Michigan, United States Gecko Hospitality Full time

Job Summary:

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Gecko Hospitality. As a Restaurant General Manager, you will be responsible for leading our high-volume steakhouse in Grand Rapids, Michigan, and driving operational excellence while creating a welcoming environment for our team and guests.

Key Responsibilities:

  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Lead and manage a high-performing team of restaurant staff, including servers, bartenders, and kitchen personnel
  • Monitor and control food and labor costs, ensuring profitability and efficiency
  • Implement and maintain high standards of food quality, presentation, and service
  • Collaborate with the culinary team to develop and execute menus that meet customer preferences and drive sales growth
  • Manage inventory, supplies, and equipment to ensure optimal levels and minimize waste
  • Develop and maintain relationships with suppliers, vendors, and other stakeholders to ensure seamless operations
  • Conduct regular audits and assessments to identify areas for improvement and implement corrective actions
  • Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure compliance and competitiveness

Requirements:

  • 5+ years of experience in restaurant management, preferably in a high-volume steakhouse environment
  • Proven track record of driving sales growth, improving customer satisfaction, and reducing costs
  • Strong leadership and communication skills, with the ability to motivate and inspire a high-performing team
  • Excellent problem-solving and analytical skills, with the ability to identify and implement solutions to complex problems
  • Ability to work in a fast-paced environment, with a focus on delivering exceptional customer service
  • High school diploma or equivalent required; bachelor's degree in hospitality, business, or a related field preferred

What We Offer:

  • A competitive salary exceeding $100,000+
  • Profit-sharing opportunities
  • A comprehensive benefit package, including healthcare, stock options, and paid training


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