Business Manager

1 month ago

New York, New York, United States Capital One Full time
Job Title: Business Manager - Enterprise Services Risk

Capital One is seeking a highly motivated and experienced Business Manager to join our Enterprise Services Risk team. As a Business Manager, you will be responsible for working with business partners to identify and consult on potential risks to Capital One.

As a key member of our team, you will play a critical role in performing process-based risk assessments to identify and evaluate risks across various risk types, including technology and cybersecurity. You will collaborate closely with associates across all lines of defense, lines of business, and other risk management teams to perform and support the work related to further maturing risk management practices for Enterprise Services lines of business.

Responsibilities:
  • Perform the role of a process management risk advisor and leverage subject matter knowledge and critical thinking to drive value during assessments to ultimately improve our processes and reduce risk for Enterprise Services lines of business
  • Analyze various business and risk data and information to proactively identify risks, trends, and process improvements
  • Provide guidance to the business areas centered in risk management principles in accordance with Enterprise frameworks
  • Stay current on the changing regulatory environment and understand the impacts to our efforts
  • Lead and support project and program delivery, including project and process management, reporting, engagement in senior leadership meetings, drafting and reviewing materials for senior management and other governance activities
  • Participate in risk and other management forums and contribute to continuous improvement of risk and project / program management practices
  • Support direction, manage expectations, and may support/lead cross-functional teams through various initiatives
  • Participate in and execute other special projects for the team on a periodic basis
Requirements:
  • High School Diploma, GED or equivalent certification
  • At least 3 years of experience in process management or 3 years of experience in risk management
  • At least 3 years of experience supporting, partnering, and interacting with internal and external business clients
Preferred Qualifications:
  • Bachelor's Degree or military experience
  • 5+ years of experience in process management or 5+ years of experience in risk management, specifically in performing process-based risk assessments
  • 5+ years of project management experience leading cross-functional projects and programs
  • 5+ years of experience with analysis of information security or technology threats and risks
  • 1+ years of experience in the financial services industry, including familiarity with regulatory practices
  • 1+ years of experience in process development, documentation, and improvement experience
  • 1+ year of experience in controls development, controls management, and reporting activities
  • Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), Certified Risk and Information Systems Control (CRISC)
  • 1+ years of experience with Governance, Risk, and Compliance software tools
  • Ability to communicate and influence clearly and to interact effectively at all levels of the organization
  • Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines
  • Consulting experience with a Big 4 firm

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

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