Sales Specialist Millwork
2 weeks ago
Job Summary
As a Sales Specialist Millwork at Lowe's, you will be responsible for delivering exceptional customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. This role requires a strong understanding of millwork products and the ability to explain their specifications and features to customers. You will also be responsible for executing orders and projects in your area of focus.
Key Responsibilities
Provide expert-level consultative services to customers, ensuring their needs are met before leaving the store.
Engage in safe work practices, including the proper operation of store equipment.
Ensure displayed merchandise reflects our high standards of showroom readiness, operates as intended during demonstrations, and is up to date, accurately mirroring the manufacturers current product offering.
Travel to meetings, trainings, or to support neighboring stores as needed.
Requirements
High School Diploma or equivalent.
1 year of external experience in customer-facing sales or 6 months Lowe's retail experience.
Ability to lift 25 pounds without assistance.
Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Availability to work morning, afternoon, and evening shifts, any day of the week.
Preferred Qualifications
1 year of experience entering and submitting customer sales orders, including Special Order Sales.
2 years of experience identifying and selling products based upon customer needs or plans.
2 years of experience in providing customer service, including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
2 years of experience following up on outstanding or incomplete customer orders, sales, or installs.
1 year of experience promoting product-related services and plans, such as installation, delivery, credit financing, or extended protection plans.
2 years of experience in a sales environment with required sales goals or metrics.
1 year of employment with Lowe's as a Sales Specialist.
1 year of experience in a trade directly related to Millwork.
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