Sales Specialist Millwork
4 weeks ago
Job Summary
The Sales Specialist Millwork is responsible for providing exceptional customer service and ensuring a positive shopping experience for customers. This role involves explaining the specifications and features of products or services to customers, with the goal of closing a sale.
Key Responsibilities
- Engage with customers to understand their specific needs and provide personalized product recommendations.
- Ensure displayed merchandise reflects high standards of showroom readiness and is up to date.
- Participate in safe work practices, including the proper operation of store equipment.
- Provide consultative services to customers, confirming their needs are met before leaving the store.
- Execute orders and projects in the area of focus.
Requirements
- High School Diploma or equivalent.
- 1 year of external experience in customer-facing sales or 6 months Lowe's retail experience.
Preferred Qualifications
- 1 year of experience entering and submitting customer sales orders, including Special Order Sales.
- 2 years of experience identifying and selling products based upon customer needs or plans.
- 2 years of experience in providing customer service, including identifying and resolving customer complaints.
- 2 years of experience following up on outstanding or incomplete customer orders, sales, or installs.
- 1 year of experience promoting product-related services and plans.
- 2 years of experience in a sales environment with required sales goals or metrics.
Travel Requirements
This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.
What We're Looking For
Generally scheduled 39 to 40 hours per week, respectively; more hours may be required based on the needs of the store.
Physical Demands
- Requires morning, afternoon, and evening availability any day of the week.
- Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
- Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
Equal Employment Opportunity
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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