Medical Office Support Specialist

2 weeks ago


Keller, Texas, United States Palm Medical Centers Full time
Job Overview

Position Summary: The role of the Customer Service Specialist is crucial in ensuring a positive experience for patients and visitors at Palm Medical Centers. This position involves a variety of tasks aimed at providing exceptional service and support in a healthcare environment.

Key Responsibilities:

  • Provide outstanding service to patients and their families.
  • Promptly answer incoming calls and route them to the appropriate departments.
  • Retrieve and manage phone messages, ensuring effective communication.
  • Verify and update patient insurance information accurately.
  • Handle all correspondence from various mailboxes and distribute it as needed.
  • Prioritize the operational needs of the center while remaining flexible to assist in other areas.
  • Schedule patient appointments and manage check-in/out processes efficiently.
  • Welcome patients and visitors with professionalism and courtesy.
  • Inform relevant staff of visitor arrivals and guide them to the correct locations.
  • Perform various clerical tasks to support office operations.
  • Maintain and update the employee directory for the center.
  • Notify transportation services when patients are ready for pickup.
  • Exhibit professionalism in conduct and appearance at all times.
  • Ensure that waiting and reception areas are clean and organized.
  • Undertake additional duties and projects as assigned by management.
  • Willingness to travel to other centers as required.

Qualifications:

  • Minimum of 1 year experience as a Medical Receptionist.
  • Exceptional skills in customer service and telephone communication.
  • Proficient in using computers for data entry and management.
  • Strong written and verbal communication abilities.
  • Detail-oriented with a focus on accuracy.
  • Ability to connect with patients, ensuring their comfort and satisfaction.
  • Demonstrated patience and composure in a busy environment.

Physical Demands:

  • Extended periods of sitting while working on a computer.
  • May require standing, walking, and bending for prolonged periods.
  • Capability to lift and move items weighing up to 20 pounds occasionally.

Employment Type: Full-time

Compensation: $17.50 per hour (negotiable based on experience)

Benefits Offered:

  • 401(k) plan
  • Dental and health insurance
  • Disability coverage
  • Employee assistance programs
  • Flexible spending accounts
  • Life and vision insurance
  • Paid time off

Work Schedule:

  • 8-hour shifts
  • Monday through Friday

Preferred Language: Spanish

Palm Medical Centers is an equal opportunity employer dedicated to fostering diversity and inclusion in the workplace. We uphold a strict policy against discrimination and harassment based on various protected characteristics as defined by applicable laws.

This policy encompasses all employment practices, including hiring, promotion, and compensation decisions, ensuring that they are based solely on qualifications and business needs.

Powered by JazzHR



  • Keller, Texas, United States Catalyst Health Group: Clinical Careers Full time

    Job SummaryCatalyst Health Group: Clinical Careers is seeking a highly skilled and compassionate Medical Support Specialist to join our team. As a key member of our clinical staff, you will play a vital role in providing exceptional patient care and supporting our healthcare professionals.Key ResponsibilitiesPatient Preparation: Prepare patients for...


  • Keller, Texas, United States Catalyst Health Group: Clinical Careers Full time

    Job SummaryCatalyst Health Group: Clinical Careers is seeking a highly skilled and compassionate Medical Support Specialist to join our team. As a key member of our clinical staff, you will play a vital role in providing exceptional patient care and supporting our healthcare professionals.Key ResponsibilitiesPatient Preparation: Prepare patients for...

  • IT Support Specialist

    2 weeks ago


    Keller, Texas, United States Keller Independent School District Full time

    Job Title: Technician Wage/Hour Status: Non-Exempt Job Role: Support Funding Source:Pay Grade: OS 7 Department/School: Technology Function: Technology Reports to: Field Operations Coordinator SUMMARY: Provide exceptional and professional assistance to implement, troubleshoot, and resolve issues related to all endpoint devices, software, and peripherals...


  • Keller, Texas, United States National Healthcare Employee Services, L Full time

    Job SummaryWe are seeking a highly skilled Medical Billing Specialist to join our team at National Healthcare Employee Services, LLC. As a key member of our healthcare team, you will be responsible for ensuring the accuracy and efficiency of our medical billing processes.Key ResponsibilitiesVerify the completeness and accuracy of all claims prior to...


  • Keller, Texas, United States Kids 'R' Kids Keller Full time

    Job OverviewCompensation and Benefits:401(k) plan401(k) matching contributionsPerformance-based bonusesEmployee discounts availableHealth insurance coveragePaid time off policiesOpportunities for training and developmentTuition assistance programsPosition Summary:We are looking for a dedicated and enthusiastic Educational Support Specialist to become a part...


  • Keller, Texas, United States RehabCare Full time

    About the RoleWe are seeking a skilled and compassionate Healthcare Support Specialist to join our team at RehabCare. As a key member of our interdisciplinary team, you will play a vital role in providing exceptional patient care and support to individuals in need of continued care to recover completely.ResponsibilitiesProvide patient care responsibilities...


  • Keller, Texas, United States Burnetts Staffing Full time

    Job OverviewWe are seeking a dedicated Customer Service/Sales Support Specialist to enhance our E-Commerce operations. In this role, you will be tasked with addressing customer inquiries, facilitating order management, overseeing product listings, and assisting with various daily activities.This position demands a detail-oriented individual with exceptional...


  • Keller, Texas, United States VarStaffing Full time

    We are seeking a skilled Service Desk Engineer to join our team at VarStaffing. The ideal candidate will have a strong background in technical support and a passion for delivering exceptional customer service.Key Responsibilities:Provide technical support for clients in Windows 10 environments, ensuring seamless connectivity and optimal system...


  • Keller, Texas, United States Addison Group Full time

    Job OverviewPosition: Medical Billing SpecialistIndustry: Healthcare/Medical BillingCompensation: $16 - $17 per hourAbout the Organization:Addison Group is a prominent entity in the healthcare sector, providing extensive operational and administrative assistance to numerous clinics dedicated to physical rehabilitation. Their mission is to empower therapists...


  • Keller, Texas, United States CityVet Full time

    Join Our Team at CityVet!At CityVet, we understand that happy individuals lead to healthy pets. Our vet-led clinics thrive on the positive energy created by our dedicated staff, and each team member plays a crucial role in fostering this uplifting atmosphere. A career with us means growing in a supportive, people-first environment where your development is...


  • Keller, Texas, United States R3 Wound Care & Hyperbarics Full time

    Position OverviewJoin a pioneering healthcare organization dedicated to enhancing patient well-being. R3 Wound Care & Hyperbarics is on the lookout for a skilled Undersea Treatment Specialist to contribute to our team. If you possess experience in Wound Care or Hyperbarics, we invite you to explore this opportunity.We are committed to supporting your...


  • Keller, Texas, United States 4 Horn Trench & Shoring Full time

    Job OverviewThe Sales Coordinator position at 4 Horn Trench & Shoring provides critical support and coordination to clients in all rental equipment needs. This role ensures that all rental-related functions of the branch are conducted in an efficient, accurate, and timely manner.Key Responsibilities:Assist Sales Representatives and Branch Management in...


  • Keller, Texas, United States Baldwin Risk Partners Full time

    About Us:At Baldwin Risk Partners, we are committed to transforming the insurance landscape through innovation and exceptional service. Our journey began with a focus on tech-enabled solutions, and we have since expanded our offerings significantly, prioritizing a seamless customer experience.Position Overview:The Customer Service Representative will be...


  • Keller, Texas, United States LifePoint Hospitals Full time

    Clinical Nurse Specialist (CNS) Overview:A position at LifePoint Hospitals offers more than just employment; it provides an opportunity to become an integral part of a dedicated healthcare team focused on delivering exceptional patient care. As a Clinical Nurse Specialist, you will utilize your specialized expertise to support patients in their recovery...

  • Office Coordinator

    1 week ago


    Keller, Texas, United States Burnetts Staffing Full time

    Position OverviewBurnetts Staffing is seeking to fill the role of Office Coordinator. This position entails a variety of administrative responsibilities aimed at supporting the operational efficiency of the organization.Key Responsibilities:Perform administrative tasks to ensure smooth office operations.Assist the billing department with various duties as...


  • Keller, Texas, United States Prime Dental Full time

    We are a private dental practice, Prime Dental, and we're seeking a highly organized and customer-focused Front Office Coordinator to join our team. Our practice is dedicated to providing exceptional care and service to our patients, and we're looking for someone who shares our passion for delivering a positive experience.As our Front Office Coordinator, you...


  • Keller, Texas, United States National Healthcare Employee Services, L Full time

    Job OverviewAs a Claims Processing Specialist at National Healthcare Employee Services, you will have the opportunity to advance your career with the support of a collaborative and encouraging leadership team. You will be equipped with the necessary resources to thrive in your role.If you are eager to join a dynamic environment where you can achieve both...


  • Keller, Texas, United States Lockheed Martin Corporation Full time

    Job Title: Production Engineering Specialist - HIMARS ProgramCompany: Lockheed Martin CorporationLocation: Grand Prairie, TXType: Full-Time, Part-time Remote TeleworkShift: 4x10 hour day, 3 days off per weekAbout the Company: Lockheed Martin Corporation is a leading global entity in aerospace, defense, security, and advanced technologies. The company...


  • Keller, Texas, United States US Radiology Specialists Full time

    About the RoleUS Radiology Specialists is seeking a highly skilled and patient-focused professional to join our team as a Patient Service Representative. This full-time position will be based in Keller, TX, and will play a critical role in supporting our diagnostic imaging services.Key ResponsibilitiesSchedule patients for diagnostic exams and...

  • To-Go Specialist

    5 days ago


    Keller, Texas, United States ACG Texas Full time

    Job Summary:As a key member of the ACG Texas team, the To-Go Specialist will play a vital role in ensuring the seamless coordination and consolidation of all outgoing food items from the kitchen, maintaining high standards of plate presentation and food quality.Key Responsibilities:Set up and maintain a clean and organized work station, adhering to company...