Operations Manager

7 days ago


Cedar Hill, Texas, United States Panera Bread Full time

About the Role:

We are seeking a highly motivated and experienced Team Manager to join our team at Panera Bread. As a Team Manager, you will be responsible for leading a team of associates to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Lead and Manage a Team: Direct, motivate, coach, and develop a team of associates to achieve sales and customer service goals.
  • Operational Excellence: Ensure that all aspects of the bakery-cafe operation are running smoothly, including food preparation, customer service, and inventory management.
  • Customer Service: Ensure that every customer has a positive experience, and that all customer complaints are resolved promptly and professionally.
  • Inventory Management: Manage inventory levels, including ordering and receiving supplies, to ensure that the bakery-cafe is always stocked and ready to serve customers.
  • Training and Development: Provide ongoing training and development to associates to ensure that they have the skills and knowledge needed to succeed in their roles.

Requirements:

  • Leadership Experience: Proven ability to lead and manage a team in a fast-paced environment.
  • Customer Service Experience: Demonstrated ability to provide exceptional customer service in a retail or food service environment.
  • Inventory Management Experience: Proven ability to manage inventory levels and ensure that supplies are always stocked and ready to use.
  • Training and Development Experience: Demonstrated ability to provide ongoing training and development to associates.

What We Offer:

  • Competitive Pay and Benefits: We offer a competitive salary and benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan.
  • Opportunities for Advancement: We offer opportunities for advancement to Assistant General Manager and General Manager roles.
  • Training and Development: We provide ongoing training and development to help you succeed in your role and advance your career.


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