Manager of Day Program Employment Services

2 weeks ago

Lynn, Massachusetts, United States Bridgewell Full time
Job Overview

Bridgewell is dedicated to enhancing communities by offering a comprehensive array of social and human services aimed at empowering individuals with disabilities and other life challenges to lead safe, self-sufficient, and fulfilling lives. Our organization provides support through various avenues including community housing, day programs, outpatient treatment, recovery services, education, and employment training. We are passionate about assisting individuals, from those with autism to those facing substance use disorders, in becoming active participants in their communities.

Our workforce takes pride in maximizing every day to its fullest potential. They are dedicated to enriching the lives of those we serve, bringing enthusiasm, innovative ideas, and a strong commitment to service. If this resonates with you, we invite you to explore the opportunity to be part of our exceptional team.

Connecting People with Possibilities

Mission: Bridgewell inspires hope and empowers individuals facing life challenges to realize their utmost potential.

Diversity, Equity, Inclusion, and Belonging (DEIB) Statement: Bridgewell is committed to reflecting the diversity of our workforce and the individuals we serve by fostering an equitable and inclusive environment that allows everyone to express their authentic selves. We celebrate the diverse voices and cultures within Bridgewell, embracing the varied experiences that enrich our community.

Position Summary: The Day Program Employment Manager is responsible for overseeing the daily operations of an employment and community-based day support (CBDS) program tailored for individuals with disabilities. Key responsibilities include staff supervision (hiring, performance management, employee development, training, and coaching), coordinating staff activities to achieve program goals, managing member services, and ensuring compliance with all operational and regulatory requirements.

Work Schedule: Monday - Friday, 8:00 AM - 4:00 PM (40 hours)

Key Responsibilities:

  1. Ensure all necessary certifications (e.g., MAP, First Aid, CPR, OSHA, Fire Safety, Human Rights) are maintained by both the manager and staff.
  2. Provide leadership by fostering a cohesive team and an engaging work environment.
  3. Conduct interviews to recruit qualified candidates for departmental vacancies and facilitate their training and development.
  4. Perform 90-day and annual performance evaluations, providing constructive feedback and recognition to staff.
  5. Oversee documentation to ensure compliance with DDS regulations and timely completion.
  6. Supervise the execution of Individual Support Plans, including data collection and electronic record maintenance.
  7. Assist in service referrals and development within the employment/CBDS site.
  8. Manage the program budget, adhering to established spending guidelines.
  9. Maintain collaborative relationships with other service providers and DDS, acting as a liaison between day services, residential services, and families.
  10. Facilitate the creation and training of group employment and volunteer opportunities in partnership with the Career Specialist.
  11. Encourage individuals in our services to develop and enhance their personal, social, and community skills.
  12. Submit monthly billing for individual and group employment services, ensuring compliance with DDS, CARF, and agency standards.
  13. Promote an environment that supports Diversity, Equity, Inclusion, and Belonging for all employees and individuals served.
  14. Perform additional duties as assigned.

Qualifications:

  1. High School diploma required.
  2. A bachelor's degree in a relevant field is preferred.
  3. Experience working with individuals with disabilities in community settings is strongly preferred.
  4. Prior experience in an administrative or leadership capacity is strongly preferred.
  5. A valid driver's license in the state of the program is required.

Knowledge and Skills:

  1. Familiarity with DDS regulations and CARF standards.
  2. Understanding of Behavior Management and Human Rights principles.
  3. Strong organizational, problem-solving, and communication skills.

Physical Requirements: The physical demands outlined here represent those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  1. Regularly required to walk, sit, and climb stairs.
  2. Must be able to lift and/or move up to 25 pounds.
  3. Must be capable of driving a vehicle and/or van.

Benefits Offered by Bridgewell:

  • Comprehensive health benefits including medical, dental, and vision.
  • Generous paid time off, including a day off for your birthday.
  • A collaborative work environment that values fresh perspectives and individual contributions.
  • Opportunities for training and development across over one hundred programs in various regions.
  • Additional compensation for on-call responsibilities.
  • Professional development and growth opportunities.

Why Consider This Opportunity: Beyond our competitive benefits, our compassionate and collaborative work environment makes Bridgewell a great place to work. We are dedicated to training and developing our staff, providing opportunities for you to make a meaningful impact through your work.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of the job.

Bridgewell is committed to fostering a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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