Customer Service Representative
4 weeks ago
This is an hourly nonexempt position reporting directly to the Customer Service Manager. The ideal candidate will be passionate about providing exceptional customer service and thrive in a fast-paced environment.
Responsibilities
Responsibilities include but are not limited to:
- Respond to customer inquiries via phone and email in a timely and professional manner
- Provide product and service information to customers
- Resolve customer issues and complaints with empathy and efficiency
- Manage and update customer accounts and records
- Collaborate with other departments to ensure customer satisfaction
Qualifications
Qualifications include:
- High school diploma or equivalent
- Ability to lift to 50 pounds and stand/walk for extended periods
Benefits
Acrisure Protection Group offers a comprehensive benefits package, including paid vacation, sick leave, and holidays, as well as medical, dental, and vision insurance. The company also offers a 401k retirement plan with company match and flexible work schedules.
About Us
Acrisure Protection Group is committed to creating a workplace that values and celebrates diversity. Our goal is to foster an inclusive environment where every individual is respected, valued, and given an equal opportunity to thrive. As an equal opportunity employer, we ensure that all employment decisions are based on qualifications, merit, and business needs.
Discover More
Learn more about Acrisure Protection Group and our career opportunities at www.AcrisurePG.com/career
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